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Help Documentation
Find answers to common questions about using our calculators and understanding your results.
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Video Tutorials
Watch step-by-step guides on how to use our calculators effectively for best results.
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Community Forum
Connect with other users, share experiences, and get peer support for your health journey.
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Bug Reports
Report technical issues or suggest improvements to help us make our tools better.
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Frequently Asked Questions
How accurate are your health calculators?
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Our calculators use scientifically validated formulas and are regularly updated based on peer-reviewed research. However, they provide estimates based on population averages and should be used alongside professional medical advice. Individual results may vary due to factors like genetics, health conditions, and other personal circumstances.
Can I trust the results for medical decisions?
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Our calculators are educational tools designed to provide general health information. They should not be used as substitutes for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers before making health-related decisions, especially if you have existing medical conditions.
Do you store my personal health data?
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No, we do not store any personal health information entered into our calculators. All calculations are performed in your browser, and no data is transmitted to our servers. Your privacy and data security are our top priorities.
Why do I get different results from other calculators?
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Different calculators may use varying formulas, assumptions, or methodologies. We clearly document our formulas and data sources for transparency. Some calculators may use older formulas or different population data, which can lead to variations in results.
Can I use your calculators if I have a medical condition?
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Our calculators are designed for generally healthy populations and may not be accurate for individuals with certain medical conditions. If you have diagnosed health conditions, take medications, or have specific health concerns, please consult your healthcare provider before using calculator results for health decisions.
How often are your calculators updated?
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We regularly review and update our calculators based on new scientific evidence and user feedback. Our medical advisory board reviews all formulas annually, and we implement updates as soon as new evidence-based recommendations become available from reputable health organisations.
Our Commitment to You
We're committed to providing excellent support and accurate health information. Our team includes qualified healthcare professionals who review all medical questions to ensure you receive reliable, evidence-based responses.
⚠️ Important Medical Disclaimer
Emergency Medical Situations: If you are experiencing a medical emergency, please call emergency services immediately (999 in the UK, 911 in the US). Do not use our contact form or email for urgent medical situations.
Medical Advice: While our team includes healthcare professionals, communications through this contact form do not constitute a doctor-patient relationship or medical advice. For personal medical advice, please consult with your qualified healthcare provider.